in these companies, individuals spend more time in front of computer screens than talking directly to others, and assignments change rapidly based on client needs. in these work settings, then, it may be more valid to think of expertise as something that we attribute to others based on communication experienced in the course of work instead of a trait one possesses. specializing in a task or specific area of knowledge represented another way for employees to communicate expertise.
the repetition of task assignments both solidified individuals’ roles as experts in the respective domains and made it difficult for workers to shift their areas of expertise. experts had the ability to “remember almost everything,” “keep track of things,” and “pay attention to details.” employees viewed as experts used a number of technologies and strategies to sort, organize, and access information in ways that others did not. as one employee commented, “some people ring the bell louder than others around here.” understanding that, in many companies, expertise is a product of communication during the practice of work has significant implications for the ways organizations manage knowledge and structure assignments. traditional approaches that view expertise as a relatively stable attribute or that try to extract and store organizational knowledge riskmisrepresenting the abilities of organizational members.
you won’t be able to demonstrate your knowledge if you don’t know how to effectively communicate. when you have the opportunity to communicate, you can demonstrate your expertise, garner respect, and position yourself for career opportunities. if you can convey your idea or argument in two sentences rather than a paragraph, do the work to be concise. in addition to the amount of content, how you structure your content can also help you to be more concise. as an exercise, try to limit yourself to one or two sentences to address each element of the method (e.g., one sentence to communicate the situation, one sentence to communicate the task, one sentence to communicate the action you took and one sentence to communicate the result). you may find that you can communicate what you want to say in a tight paragraph as opposed to what might have been half a page.
the easier you are to understand, the more the other person will be engaged and learn. try to avoid acronyms and industry jargon, unless you clearly communicate their meaning at the beginning. when you make assumptions, you increase the likelihood that other people will not understand you. you have to speak and write in such a way that allows other parties to understand you. the person you are trying to communicate with may not be like you. your knowledge is useless if you cannot communicate to other people. be just as intentional about communicating clearly as you are about understanding the subject matter.
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communication skills involve listening, speaking, observing and empathizing. it is also helpful to understand the differences in how to focus on how you’re presenting your work to the world build trust: whether it’s your manager, your boss, or a client. develop relationships: being able to give and receive feedback appropriately is an important communication skill. managers and supervisors should continuously look, effective communication skills, communication skills resume, effective communication skills pdf, importance of communication skills, how to improve communication skills, 10 importance of communication skills, importance of communication skills for students, communication skills examples for students, examples of communication, communication skills notes. what is expertise in communication? what are the 5 basic communication skills? how do you communicate expertise? what are some examples of communication skills?
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