communication skills for business professionals

communication skills for business professionals, second edition, is a student-friendly introduction to effective communication in the workplace. celeste lawson is president and chair of central queensland university’s academic board. she was awarded a national citation for outstanding contributions to student learning through the australian government department of education and training in 2017 and she received best paper at the 2018 international conference on education, teaching and e-learning in tokyo, japan. prior to this, gill was a teacher, working in australia, the uk and hong kong for fifteen years.

angela feekery coordinates a large first-year strategic workplace communication course in the school of communication, journalism and marketing at massey university, manawatu. she recognises the importance of teaching students how to use a range of information and communication technologies to find, evaluate and use relevant information ethically to extend understanding and create new knowledge in a range of contexts. witsel has taught and lectured in interpersonal and intercultural business communication in australia and europe for more than thirty years, at various levels of education, ranging from undergraduate to postgraduate and corporate levels. as leader of a large first year business communication unit, witsel’s teaching philosophy involves transformative, experiential learning to improve student communication competency, empowering success, and positively influencing self-identity as future business professionals.

communication skills for business professionals is a student-friendly introduction to the principles and practice of effective communication in the workplace. phillip is managing director of engines of success, a consultancy venture providing business and communications coaching. he is a member of the public relations institute of australia. rob is part of the public relations (pr) academic team responsible for pr majors offered through the bachelor of social science, bachelor of communications and the bachelor of business degrees.

she completed a masters of professional communication in 2000 and began lecturing part time in journalism, public relations and professional communication, in addition to police work. this move allowed celeste to complete her ph.d. studies in the field of community policing and communication. celeste is a member of the public relations institute of australia. he remains a professional member of the society of editors (nsw) and is a life member of the australian systemic-functional linguistics association.

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