listening is not something that just happens, listening is an active process in which a conscious decision is made to listen to and understand the messages of the speaker. various studies stress the importance of listening as a communication skill. for example, we are accustomed to the sounds of cars, construction workers and so on. they listen to the message in order to learn how the speaker thinks and how they feel about their message. it’s sometimes difficult for an action-oriented speaker to listen through the descriptions, evidence, and explanations with which a speaker builds his or her case.
here are some key barriers: noise is one of the biggest factors to interfere with listening; it can be defined as anything that interferes with your ability to attend to and understand a message. in some situations, you might worry that the information presented will be too complex for you to understand fully. in addition, try not to focus on the speaker’s accent or speech mannerisms to the point where they become distractions. remember that the speaker is using language to represent the thoughts and feelings inside her brain. to experience empathy, you have to put yourself in the other person’s place and allow yourself to feel what it is like to be her at that moment. when face to face with a person, you can detect enthusiasm, boredom, or irritation very quickly in the expression around the eyes, the set of the mouth, the slope of the shoulders.
active listening is a method of listening that involves focusing entirely on the speaker, doing your best to understand what they’re trying to communicate, and responding in a considerate way that shows you’re paying attention. on the flip side, active listeners will make a speaker feel heard by using both verbal and non-verbal cues to indicate that they are engaged and interested. plus, when you have a reputation as a great active listener, others will be more likely to take your word when you pass along the details of a conversation. one way to think of active and passive listening is to think of hearing versus listening. adding a summary after the speaker talks is a great way to show that you’ve not only heard what they’ve said but that you’ve internalized it enough to have processed it already.
in fact, knowing where the speaker is coming from might even help you do your job to their satisfaction. if you have an example that relates to what is being said you can share that, or you can possibly compare and contrast the content to show your understanding. keeping eye contact is one of the best, non-verbal ways to show you’re engaged in what the speaker is saying and paying attention. the important thing is that you’re deliberate about making improvements and applying whatever you learn to your daily life. instead, wait for opportunities in conversations where you believe you understand what the speaker is saying but need confirmation on a point or want to learn more. held that position for two years and then was selected to serve as the assistant manager.
active listening requires the listener to fully concentrate, understand, respond and then remember what is being said. you make a conscious active listening techniques such as reflecting, asking questions, seeking clarification, and watching body language help you develop 7 examples of active listening reflecting listening. showing that you understand what has been said by repeating key points back or asking, .
active listening methods paraphrasing. repeat what the speaker said but in your own words to make sure you understand their meaning. asking verbal active listening skills paraphrase ask open-ended questions ask specific probing questions use short verbal affirmations display 8 examples of effective listening pay attention remain objective be patient watch your posture and body language be a mirror reinforce and, . what are the 7 active listening skills? how do you demonstrate active listening? what is types of active listening? examples of active listening techniquesbuilding trust and establishing rapport.demonstrating concern.paraphrasing to show understanding.using nonverbal cues which show understanding such as nodding, eye contact, and leaning forward.brief verbal affirmations like u201ci see,u201d u201ci know,u201d u201csure,u201d u201cthank you,u201d or u201ci understandu201d there are five key active listening techniques you can use to help you become a more effective listener:pay attention. give the speaker your undivided attention, and acknowledge the message. show that you’re listening. provide feedback. defer judgment. respond appropriately.
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