the technical support test assesses candidates’ ability to to set up, maintain, troubleshoot, and fix issues relating to computer hardware, software, and networks for a company’s staff or its customers. this test requires candidates to demonstrate the ability to provide technical support in real-world scenarios through a series of multiple-choice questions. our sample questions are free for companies to use on a trial plan. a user working from home reports that every time she tries to go to www.google.com, all she receives is a message about how the site can’t be reached. a quick check on your own computer shows that www.google.com is up and working properly. the information he’s looking for is too long and complicated to share over the phone. your company has recently released a software update for all versions of its main application, and a user has reported a problem with the mobile version of the application.
as you begin troubleshooting the issue, you quickly confirm that you need to file a non-critical bug report for the development team. we have pre-built tests and questions, but you can customize them however you like. because we test performance and skills (not information), we allow the use of online resources, just like in real life. get an overview into the percentage of passes and fails. then dive deeper into the results of your top candidates to select who goes onto the next phase of hiring. these premium questions are included in this pre-built test and can be added to any multi-skill test. please sign up for a paid plan to view the questions in detail. on our paid plan, you can easily create your own custom multi-skill tests.
most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. the software that allows computer users to run applications with the hardware of a specific system. the master control program that manages a computer’s internal functions and provides a means of control to the computer’s operations and file system. a computer network tool is used to test whether a particular host is reachable across an ip network; it is also used to self-test the network interface card (nic) of the computer. : 22.214.171.124) associated with every system connected to a network.
the address of a company that provides individuals and other companies access to the internet. it is a very high-speed short-term storage that the cpu uses to store information temporarily. it is used to store large amounts of data in a computer system; data is retained on this device even when the computer is turned off. a unit of information or computer storage is equal to either 1,024 bytes (2 to the 10th power) or 1,000 bytes (10 to the 3rd power), depending on the context. when data is received on your pc.
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