there’s a hiring need, a business case is made for an addition to headcount, the budget is approved, and the recruitment process begins. it’s a continuous activity that grows and iterates with the business as needs change. just as important, talent mapping needs to be visible in your organization. talent mapping requires a lot of behind the scenes work, but that doesn’t mean it has to live in the shadows. for internal candidates interested in making a move to a new team, we make sure they understand they need to go through the same hiring process as an external candidate.
if an internal candidate were to quietly move through the process and suddenly be hired into a new unknown role on a new team, this can be misinterpreted as an appointment. when talent mapping is done right and employees feel empowered in their roles to deliver the tangible results necessary to execute your business strategy, the right culture emerges. talent mapping will always be on pace with the business it serves. when employees are in the right roles—and are able to tie their performance to tangible results that directly impact the business strategy—they’re more likely to be engaged and stay with you. hiring the right talent is key, and so if a candidate were to interview and perhaps be considered overqualified for that particular role, it’s important to see if there will be any leadership opportunities that candidate could grow into. when done right, you will have the right people in the right roles who build and reinforce your culture, creating evangelists and leaders along the way who will drive your business strategy and propel growth.
the exercise of talent mapping is a review and analysis of current employees to assess performance and evaluate skills. discuss each employee’s current role, their performance rating, any future roles (if promotable), and action items in terms of next steps in a development plan to address any skills gaps. karen is a senior customer service rep. she works with the sales team and customers on placing incoming orders, invoicing, and shipments. miguel is in his early twenties and has been with the company for three years. she is in her early forties and has been with the company for 10 years.
if you were on the team conducting the talent mapping exercise, you might be tasked with placing each employee into the following categories: transition to new role: this employee is in an unsuitable role and could perform better in another role. identify a potential successor and ask karen to update the processes and procedures manual or documentation. she’s considered a flight risk but a core employee with institutional knowledge, so you could transition her laterally to a new role within the finance department with a higher salary. if a manager discovers that an employee is thinking of leaving or interested in a role change, consider going through the career pathing activity with this person in mind. angela page mølgaard served as a director in the finance organization at both honeywell and microsoft for 15 years.
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