one of the main ways nurses establish trust with patients is through communication. deliberate silence can give both nurses and patients an opportunity to think through and process what comes next in the conversation. hospital stays can be lonely, stressful times; when nurses offer their time, it shows they value patients and that someone is willing to give them time and attention. therapeutic communication is often most effective when patients direct the flow of conversation and decide what to talk about.
it forces patients to think about the sequence of events and may prompt them to remember something they otherwise wouldn’t. it’s frequently useful for nurses to summarize what patients have said after the fact. nurses can ask patients what they think they should do, which encourages patients to be accountable for their own actions and helps them come up with solutions themselves. it can be vital to the care of patients to disagree with them, present them with reality, or challenge their assumptions. from the online bsn to online dnp, the programs provide nurses with a challenging, flexible learning environment that accommodates personal and work schedules.
to do all that for their patients, nurses and therapists must understand and use the best therapeutic communication techniques. before we look at any therapeutic communication techniques, we should understand why a nurse or therapist ought to bother with them. quality care means interacting with your patient to learn how their healing is progressing, then tailoring your behavior to suit the unique physical and emotional needs of your patient, at that moment. skilled use of therapeutic communication techniques helps the nurse understand and empathize with the client’s experience.” – nurseslabs.com “therapeutic communication is essential to the use of the self as an instrument of healing. therapeutic communication combines testing and treatment in a single process.
the purpose of therapeutic communication, then, is to help clinicians build trust with patients while also helping clinicians and patients collaborate efficiently and effectively toward the patient’s physical and emotional wellness. therapeutic communication techniques play a leading role in reaching the clinical objective. and remember, therapeutic communications are not restricted to face-to-face encounters. more recent developments allow clinicians and patients to connect via secure texting and video conferencing. clinicians can build and strengthen their relationship by using these technologies to more frequently apply their therapeutic communication skills — even when patients have left the hospital or clinic. when nurses and therapists take their valuable clinical training and skills, add targeted therapeutic communication techniques, and take advantage of new ways to bring patients into the conversation, then we and the people we care about receive better care with fewer missteps, and our healing is faster and more complete.
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there are a variety of techniques that may be used to engage in therapeutic communication with a patient, including the use of open-ended questions, promotes positive communication in the following ways; prevention, perception, perspective. sharing feelings– nurses can help clients express emotions by making therapeutic communication is an invaluable approach to interactions with patients that is applicable across multiple disciplines. this activity, therapeutic communication techniques ppt, therapeutic communication pdf, therapeutic communication techniques in nursing, therapeutic communication techniques in psychiatric nursing examples.
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